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Orders Over $500
HERE TO HELP
Q: Is there a return policy?
Low Vision Aids extends to customers a 30-day money-back guarantee from the date the
customer receives their order.
Q: Is there a restocking fee?
If an opened returned product shows signs of damage or abuse affecting secondary
sales, 25% of restocking feel will be charged. The cost to repair the product will also
be assessed and could be higher than 25% in some cases. Unopened product – i.e.
still in factory seal and clearly unused – may be exempt from this restocking fee.
Q: What is the Warranty?
A 2 year warranty is offered on all products and a 1 year warranty on accessories such as power cords and batteries etc.
Low Vision Specialists provide prescriptions for low vision aids and products for the legally blind and visually impaired